Hanoi Tour Guide Team

Why Choose Us?

Wondering what makes us stand out from so many tour operators in Vietnam? Hanoitourguide.com believes in this true and simple philosophy: we are offering an once-in-a-lifetime travel experience instead of selling a tour product! And the following are distinguished specialties that make our service of value to you.

We are internationally registered, well-recognized
We are a fully licensed international travel company, granted by Vietnam National Administration of Tourism. This license is a certification of Ciao Asia Travel’s bond at an approved bank to guarantee financial security in respect of customers’ advanced payments as well as the quality of travel services.
We accumulate a whole range of experience and listen to your needs. Our experienced staffs, who have worked with travellers of different cultures, nationalities, interests, ages and genders will give you recommendation so that you can make the best out of your holiday.

Local experts, true knowledge
We are the online travel service platform operated by the team of professional travel consultants based in Hanoi, Vietnam. Through years of working in this field, we have wealth of experience to offer you the personalized travel, specializing in Vietnam tour packages and tours around Hanoi. We are familiar with all the attractions, hotels, restaurants, night activities as well as the little details that often provide the WOW factor in any tour.

Best Price Guaranteed
We have built a strong network with the best travel-related providers in Vietnam so that we can offer you the most competitive prices and best value available;
We have an excellent sales team and well-trained tour guides and they assure the lowest cost under excellent management;
We are on your side in wanting “Better value for your money”.

Easy to book and pay
We make it easy for you to book a tour and make corresponding payments in a timely manner. We offer secure online payment through one of the following credit cards: VISA, Master Card, and American Express. You can either choose wire transfer, cash or PayPal to make your payment.

Safe & Secured Payment
Paying thousands of dollars to a travel company you’ve never heard of before is surely a hard decision to make. We care each and every chance our valued clients offer us to build our brand and reputation. We won’t charge you a single penny until you are 100% sure your money is safe with us and request us to do so. You may choose Credit Card Payment Online, West Union or Bank Transfer.
We connect with One Pay Payment Gateway which represents Master Cards in Vietnam to accept Online Card Payment with Visa card, Master card, and American Express. The payment will be processed through SSL protocol with international card security standard making the booking experience and payment online hassle free.

We guarantee your money back
If you are not fully satisfied with our provided services, we will guarantee money returned. Our Ciao Asia Travel’s team strongly believes we can offer you the greatest value for your money. We are committed to long-term tourism services in the Indochina region.

Online support 24/7
You require friendly and accurate advice, as well as FREE 24/7 support during your trip. You can contact us anytime for assistance via: Mobile phone, website request, email, phone, live chats, Skype chat.
We are always ready to answer any questions from the guest. If during your trip, there will be any problems, please feel free to make a call at the hotline at any time. Thanks to that, all guests can enjoy peace of the mind with our customer cake service.

Dedicated Staff
We boast the best travel consultants and operators among the local agents – who are friendly, full of skills and experience to assist you with your trip. Need an advice or a recommendation? We will listen to every of your request and turn your dream holiday into a reality. Our staff is reachable by email: info@hanoitourguide.com or by hotline +84 985 728 790 (Mobile/Viber/ Whatsapp).



Design your own tour with our help to meet your unique interests.

Let us assist you to tailor-made your own Vietnam experience.

Tell us what you need now!

Copyright © 2021 HANOI TOUR GUIDE - Operated by Ciao Asia Travel Co., Ltd

Add: No 41 Vu Pham Ham Street, Cau Giay Dist, Hanoi, Vietnam

Tel : +84 2432484650 / 2432484651 – Fax: +84 24 62694579

Email: info@hanoitourguide.com - HOTLINE: +84 985 728 790

International Tour Operator License: 01-653/TCDL-GPLHQT

Ciao on Tripadvisor