Hanoi Tour Guide Team

Payment Guidelines

Payment Guidelines

Kindly make a payment to our secured online payment, we are available on these below methods: Online payment method (by Master card, credit card), bank transfer, and Western Union. Here is the payment guide:

1) Online payment method:
Online Payment by Visa, MasterCard, American Express are accepted (3.5% of the amount will be charged for service fee)
We connect with Paypal Payment Gateway or VTC Payment Gateway to accept Online Card Payment. All of your card information is processed through SSL protocol with international card security standard. Your card information will not be stored at our system (Merchant).

2) Internet transfer to our following CIAO ASIA Travel nominal account details:
USD Account number: 12510370027242 (USD)
Bank’s name: Joint Stock Commercial Bank for Investment and Development of Vietnam – Dong Do Branch
Swift code: BIDVVNVX125

We require 30% deposit of the tour value by credit card or bank transfer plus bank charges once your confirmation. Once a deposit is received it is understood that you have read, understood and accepted all our Terms and Conditions.
The full or final payment is required before departure or in cash upon your arrival in Vietnam.

Free of charge for one child who is under the age of four years old when accompanied by at least two full paying adults and share the same room with adults.
A tour price of 75% of full paying adult will be charged for one child from 5 to 11 year old when accompanied by at least two full paying adults and stays in the same room. An extra bed is provided without any payment. There will be charged 90% if any usage of airfare on tour.
Children at the age of twelve or older will be charged as an adult.
Please be prepared to show appropriate identification clearly stating the date of birth when confirming the services.



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Copyright © 2021 HANOI TOUR GUIDE - Operated by Ciao Asia Travel Co., Ltd

Add: No 41 Vu Pham Ham Street, Cau Giay Dist, Hanoi, Vietnam

Tel : +84 2432484650 / 2432484651 – Fax: +84 24 62694579

Email: info@hanoitourguide.com - HOTLINE: +84 985 728 790

International Tour Operator License: 01-653/TCDL-GPLHQT

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