Halong Bay Overnight Team

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Client's information
  • Customers: Victoria Conway
  • Country:
  • Email: victoria.conway@…
  • Itinerary: Northerm Vietnam tour
Saturday, January 20, 2018

Hi Giang,

Thank you for touching base!
I’d love to give some feedback on the tour. Firstly, you have been absolutely extremely accommodating and very very helpful in this entire process start to finish! We will most definitely recommend you to our friends. We loved Sapa, though it was rainy and foggy it was a really lovely place. Lan our village tour guide on the first day to Cat Cat village was absolutely amazing, nice, caring and explained so much! The second day in the village was the worst experience we have had here. We understood the weather was rainy and cold and we’re dressed very appropriately so that was not an issue. Climbing up the mountain with slippery mud, falling down over 5 times between both of us, having tremendous amount of rain and waterfalls, almost slipping of the mountain sides was absolutely horrible! I asked our tour guide to stop about 30% the way through and there was nothing we could do because we were stuck either way up or down. I’m very very displeased with how unsafe this was! I’m fairly fit and my boyfriend very fit and we greatly struggled with this experience. It was not enjoyable at all.

In saying that, the Halong Bay tour was the best part of our trip so far! The boat upgrade was an absolute plus so thank you so much! The staff on the boat, Tom the tour guide, Quaong the Manager, the chef and the wait staff were absolutely phenomenal! The accommodations were gorgeous, the food was the best we’ve had, absolutely everything was a 5 star! The hotel in Sapa the exact same, the staff was amazing!! The room was gorgeous! The fact that we were able to check in in Sapa and Hanoi to have showers before breakfasts was not expected and made our trip! So thank you so much for an amazingly planned trip!

Best regrds,

Victoria

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Client's information
  • Customers: Britta Bobka
  • Country:
  • Email: brittabobka@…
  • Itinerary: Northerm Vietnam Itinerary
Monday, November 20, 2017

Hi Nancy,

We are back home from our Vietnam tour and I would just like to let you know that our bicycle trip from Sapa to Dien Bien was fantastic. We loved every day and can only recommend it to anyone who likes bike riding and is interested in seeing a different side of Vietnam.

Everything was perfectly organised from our pickup in Hanoi to the flight back from Dien Bien to Hanoi. Our tour guide Khan was excellent and between him and our driver they did everything possible to make our trip as exciting and pleasant as possible. The trip was everything we were looking for and more.

I will post some feedback on tripadvisor as well but in the meantime wanted to let you know that we loved the trip and also thank you to you for organising everything.

Kind Regards
Britta Bobka

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